Recent Posts

Fire, Smoke, or Soot Damage in Geauga County

6/1/2023 (Permalink)

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Geauga County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 440-564-7266

Memorial Day Grilling Tips for Those in Bainbridge

5/24/2023 (Permalink)

As we approach Memorial Day weekend, I would like to remind everyone of a few grilling safety tips.

  • Only use Propane and Gas Grills Outdoors
  • Place grill away from your deck, house, garage, overhangs, and deck rails.
  • Children and pets should be at least 3 feet away from the gilling area.
  • Remove any grease or fat that may be in trays below cooking surface.
  • Open gas grill lids prior to lighting
  • Check all hoses (apply soap and water to the hose and look for bubbles)
  • If you smell gas while cooking move away from the grill and call the fire department.
  • If using a charcoal grill, never add fluid while there is a flame.
  • Let coals completely cool before disposing of coals. (Only place in a metal container that is away from all flammable objects.)

If you do suffer any fire damage while grilling, call SERVPRO of Geauga County at 440-564-7266. We are ready for you 24 hours a day, 7 days a week. And we will make it “Like it never even happened.” For more information on fire or water damage situations, visit http://www.SERVPROgeaugacounty.com/

Spring storms flooded my Chagrin Falls home

5/16/2023 (Permalink)

Handling a Flooded Property Correctly

Flood damage is one of the worst things that can befall a property. Many people incorrectly assume that because they don't live in a flood plain or an area prone to extreme weather that they are safe from the risk of flooding. This is not helped by news media coverage of major flooding events, which can often lend a sense of disproportion to the frequency of spectacular flooding of the type caused by hurricanes or overflowing rivers.

The truth is that the majority of flood damage in the United States is the product of far more mundane failures, such as those from pipe breaks or supply line breaks. In fact, the majority of flood damage caused in the U.S. is, therefore, subject to compete restoration and mitigation. This means that the majority of flood damage losses in the United States are completely preventable.

The problem is that too many property owners do not recognize the severity of water damage situation in time. Any time a property owner notices water in their home or water in their business, it is imperative to call in a professional restoration company to immediately begin taking measures towards the restoration of the flooded home or business and the mitigation of water damage. With timely restoration and mitigation efforts, almost all flood damage is completely reversible. But even after the first 24 hours after water in a business or water in a home appears, the chances of a successful restoration or mitigation of the water damage begin to drop precipitously. After one week without property intervention in the flooded home or business, the chances of the property incurring massive, water damage is all but assured.


Once the call to the water cleanup company is made, and the team is there, they will immediately begin surveying the extent and severity of the water in the business or water in the home. They will go to the source of the pipe break or supply line break, cutting off any active leaks and seeing the extent of possible seepage. Using sophisticated tools, such as hygrometers and infrared detectors, the team will carefully inspect the area around the original supply line break or pipe break, getting a feel for the extent to which water may have seeped into out-of-site places.

The next step will be to begin the removal of any standing water in the home or water in the business. This will be carried out using heavy-duty vacuum equipment that can remove thousands of gallons of standing water each hour. The water removal portion of the cleanup process generally only takes a few minutes to an hour.

Next, the team will begin drying the premises. They will take extra care to ensure that all moisture is removed from the area of the original supply line break or pipe break. The drying step may take the longest of any of them. Drying typically lasts one hour to a full day.

Afterwards, all furniture and surfaces will be scrubbed to ensure no mildew is allowed to form. At this point, the property will be restored to its prior condition.


Visit http://www.SERVPROgeaugacounty.com for more information on water damage.

Basement Back Up in Bainbridge, Ohio

4/24/2023 (Permalink)

A Geauga County basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are at the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your Geauga County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home.
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 440-564-7266

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Geauga County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week.
  • We Bill the Insurance Directly – One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Has Mold Invaded Your Chardon, Ohio Home?

4/11/2023 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Geauga County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Geauga County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today at 440-564-7266 or Email us at office@SERVPRO10360.com

Heavy Winds and Rain in Novelty, Ohio

4/5/2023 (Permalink)

We here at SERVPRO of Geauga County specialize in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Plus, who doesn't want to have the #1 Restoration Company handling their loss?

Resources to Handle Floods and Storms

When storms hit Geauga County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 440-564-7266

Snow and Sump Pump Failure... Who Knew?

3/10/2023 (Permalink)

Sump pump failure often occurs during a heavy rainstorm, but did you know they can happen during winter storms too.  There are many reasons for failure such as power outages, product defect, switch problems, sizing, improper installation, etc. Once a sump pump failure occurs, water begins to seep through cracks in the foundation and your basement walls. Water tends to gravitate towards the lowest point of the basement, often saturating anything in its path. A flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Geauga County and let our trained, professional crews, handle the situation safely and correctly.

  • We are Available 24 hours/7 days per week.
  • Our technicians are highly trained in water restoration techniques.
  • We use s500 IICRC Restoration Standards (Institute of Inspection, Cleaning and Restoration Certification)
  • Advanced Inspection and Extraction Equipment

About SERVPRO of Geauga County

SERVPRO of Geauga County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call Us Today – We Are Here to Help – (440) 564-7266.

Spring Water and The Chagrin River

3/1/2023 (Permalink)

There are several common causes of water damage a home or business could face. Broken pipes or hoses, overflowing bathtubs or toilets, sewer backup, or even extended periods of high humidity in the basement. Some of these problems are easy to prevent with careful maintenance. Other occurrences that lead to damage are completely out of a home or business owner’s hands such as: power outages causing water removal pump failure, damage caused while attending to a fire, or flash floods. Many of those who reside in the vicinity of the Chagrin River, know how something as simple as a spring thaw can cause excessive flood damage rather rapidly.

When faced with water damage in a home or business, the first thing to remember is to call for help immediately. Waiting to seek help while trying to remedy the situation will only make the damage worse. Persons faced with water damage need the assistance of professionals who act right away and use cutting-edge gear and methods to remove the water rapidly.

There are many choices of professionals who remedy water damage in the Bainbridge, Chagrin Falls, and Novelty, Oh area. Here are a few tips to help find the right company to help. • 24/7 availability, time matters when water destruction occurs so constant availability is important. • Highly trained professionals who understand the facets of air movement, drying, and water cleanup. Certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) provides the peace of mind that the restoration company will provide quality work from knowledgeable technicians. Whether it is water in the home or water in the business, having a technician who is skilled in mitigation is important; this is no time for amateurs to try their skills. • A restoration company which is licensed, insured, and bonded for the protection of the client and the restoration professional is necessary.

SERVPRO of Geauga County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call Us 24/7 

Our SERVPRO technicians can inspect your home or business to determine the appropriate plan of action for the type of water damage encountered.

Office: 440-564-7266 

Green Roses

2/14/2023 (Permalink)

Valentine’s Day is here.  Did you figure out what to get, who to get, or if you should even get? What is appropriate dinner, candy, golf balls, socks, roses (I say green roses). How do you show you care, is it through a monetary gift, an action, or maybe words? Here at SERVPRO of Geauga County, we show it through community. You may have seen us in your neighborhood, out on the streets, on the golf course, in the Police or Fire Stations, even in the center of town decorating a Christmas tree. We join forces to help, wherever, and whenever we can; even if it’s not for fun or a charitable event.

Speaking of Christmas, as many families were enjoying their time together, SERVPRO of Geauga County was hard at work. Geauga County was hit with freezing temperatures, pipe breaks, wind, and storm damages. Our team members were out day and night helping those business and families who suffered from flooding, falling ceilings, and loss of power. SERVPRO of Geauga County knew how imperative it was for this community and their families to have a warm and safe environment and wouldn’t accept any less! This goes for any day, even a holiday; we are always here to help! (I say green roses).

We understand that disaster can strike any time and we are available for you 24/7.   Being locally owned and operated, our first responders, office team, and owner all reside in the community and take pride in being invested in the well-being our community.

From all of us at SERVPRO of Geauga County, Happy Valentine’s Day and Green rose to you! (Life, growth, hope, and new beginnings.)

Call Us 24/7 – 440-564-7266

For more information on smoke, fire, water, bio, mold, microbial damage, visit http://www.SERVPROgeaugacounty.com/

Warm to Cold, Cold to Warm - Geauga County Storms

2/7/2023 (Permalink)

Storm damage caused by ice and water can create havoc in our Geauga County communities. Storm damages can be overwhelming and pose a multitude of hazards to you and your property. If your Geauga County home or business has been impacted by a storm damage, time becomes money. By calling SERVPRO of Geauga County first, the faster the mitigation can begin, ultimately reducing interruptions and reducing recovery cost. Whether you are dealing with a relatively small water cleanup or a large-scale event, SERVPRO of Geauga County will work quickly to address your situation and help isolate the damaged area.

Here are just a few services that we could provide:

Water Removal – Extraction and Source Removal.

Hazard Removal – Stabilization and or demolition of unsafe building materials.

Dehumidification – Equipment to control the temperature and humidity.

Content Inventory – Salvageable and non-salvageable inventory, documentation, cleaning, storing, and restoring.

Sanitization and Deodorization – Neutralization and or elimination.

SERVPRO of Geauga County specializes in the cleanup and restoration of commercial and residential property after a storm damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and equipment to restore your property.

If your home or business, suffered from storm damage, please contact SERVPRO of Geauga County at 440-564-7266 or visit http://www.SERVPROgeaugacounty.com/